Privacy Policy

Kaneko Co., Ltd. (hereinafter referred to as the “Company”) complies with the Act on the Protection of Personal Information of Japan, as well as other relevant international laws and regulations, including the GDPR and CCPA, regarding the handling of personal information acquired through our business activities and website.

1. Information We Collect

The Company collects personal information from our customers, business partners, and website visitors. This includes:

  • Contact Information: Name, address, phone number, email address, company name, etc.

  • Inquiry Information: Details of inquiries submitted via our contact forms.

  • Technical & Usage Data: IP addresses, browser types, operating systems, and website usage data collected via cookies and similar technologies.

2. Purpose of Collection and Use

We will use the acquired personal information within the scope of the following purposes:

  • To provide and deliver our products and services

  • To respond to inquiries and provide customer support

  • To provide information regarding our products, services, and events (only with your prior consent where required)
  • To analyze website usage to improve our services and user experience
  • To fulfill our legal and contractual obligations

3. Security Management

The Company implements appropriate technical and organizational measures to strictly manage personal information and prevent unauthorized access, loss, destruction, falsification, or leakage.

4. Disclosure and Provision to Third Parties

As a general rule, the Company will not disclose personal information to third parties without prior consent, except in the following cases:

  • When required by law or requested by public authorities (e.g., police, courts)
  • When deemed necessary to protect the life, body, property, or rights of the Company or others

5. Outsourcing

The Company may outsource a portion of the handling of personal information to external service providers within the scope necessary to achieve the purposes of use. We carefully evaluate these providers and ensure they implement adequate data protection measures.

6. Use of Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can choose to reject cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

7. User Rights

Upon request, the Company will respond appropriately to requests for the disclosure, correction, or deletion of personal information within a reasonable and legal scope.

8. Changes to this Policy

This policy is subject to change without prior notice in response to legal amendments or operational changes. The revised policy shall apply from the time it is published on our website.

9. Contact Information

For inquiries regarding our handling of personal information, please contact us via the inquiry form on our website.

10. Additional Provisions for EEA and UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), the following provisions apply to you under the General Data Protection Regulation (GDPR) and UK GDPR:

  • Legal Basis for Processing: We process your personal data based on your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate business interests.

  • Data Subject Rights: You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data, as well as the right to data portability. You also have the right to withdraw your consent at any time.

  • International Data Transfers: If we transfer your personal data outside the EEA/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your data protection rights have been violated.

11. Additional Provisions for California Residents (CCPA/CPRA)

If you are a resident of California, the following provisions apply to you under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Categories of Personal Information Collected: We have collected identifiers (e.g., name, email), commercial information, and internet activity information within the preceding 12 months for the business purposes described in Section 2.

  • Do Not Sell or Share My Personal Information: The Company does not sell your personal information. We may “share” data with analytics providers, which you have the right to opt-out of.

  • Your Rights: You have the right to request access to the specific pieces of personal information we have collected, request the deletion or correction of inaccurate information, and the right to non-discrimination for exercising your privacy rights.

Date of Enactment: September 25, 2026
KANEKO Corporation